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Subject Access Request Policy

1.Your rights.

1.1 All Data Subjects, namely individuals who have their personal data processed by Understanding Recruitment have the right to request:

  • Confirmation as to whether or not personal data concerning him or her are being processed.
  • Confirmation as to the purpose of the processing
  • Confirmation of what personal data is being processed
  • Confirmation of who, if anyone, the personal data has been or will be disclosed to
  • Confirmation of the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period
  • Right to access personal data relating to him or her.

2. How to exercise your rights.

2.1 To exercise your right to access personal data that relates to you as an individual you must make a request electronically by emailing .

2.2 You will be requested to provide proof of id so we can confirm your identity with regards to the request.

If you cannot prove your identity then we will be unable to process your request.

3. How we deal with your Request.

3.1 We will respond to your request within 30 days and make you aware that the request is being dealt with as a SAR.

3.2 We will check that we have enough information to find the records you requested. If we feel we need more information, then we will promptly ask you for this.

3.3 Where there is a large quantity of informational pertaining to you. We may ask you to specify the information your request relates to.

3.4 We will gather any manual or electronically held information and identify any information provided by a third party or which identifies a third party. If we have identified information that relates to third parties, we will write to them asking whether there is any reason why this information should not be disclosed or we will redact the third party’s details.  We do not have to supply the information to you unless the other party has provided their consent or it is reasonable to do so without their consent.

3.5 No fee will be charged for your request unless the request is manifestly unfounded, excessive or repetitive. 

3.6 We may require further time of up to 2 months if the SAR is complex or numerous.

3.7 We may not comply with your SAR if it is manifestly unfounded, excessive or repetitive.

4. What if you identify an error in our records?

4.1 If we agree that the information is inaccurate, we will correct it and where practicable, destroy the inaccurate information.

4.2 We will inform any relevant third party of the correction. If we do not agree or feel unable to decide whether the information is inaccurate, we will make a note of the alleged error and keep this on file.

5. If you want Understanding Recruitment to stop processing/holding your information.

5.1 If you no longer wish for Understanding Recruitment to use your personal data or hold your personal data on our systems, you can object to Understanding Recruitment processing or holding your data altogether.

5.2 If your personal data is held or processed for the following reasons, we can refuse your request for us to erase your details:

  • to exercise the right of freedom of expression and information;
  • to comply with a legal obligation for the performance of a public interest task or exercise of official authority.
  • for public health purposes in the public interest;
  • archiving purposes in the public interest, scientific research historical research or statistical purposes; or
  • the exercise or defence of legal claims. 

5.3 Where you no longer wish Understanding Recruitment to contact you for the purposes of work finding services we suggest restricting our right to process your personal details rather than erasure.

5.4 Where your personal details are in the public domain i.e. job boards, we cannot guarantee our consultants will not contact you in the future if we erase your details.

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