Customer Experience with a Difference!
06 Mar 2014
From Customers who completed our NPS Customer Experience Survey this year
97% of Customers said they would use our services again
89% of Customers felt our services were BETTER than other Consultancies they had used
Understanding Recruitment is now successfully running their Customer Experience Strategy (with a difference). Not only do we gather feedback from all of our customers, clients and candidates at absolutely all stages of the process, WE ACTION IT. All of the feedback we receive has a direct influence over the way we shape and mould our business. We will even let you know what feedback we received and how we have acted upon it. We can only do this however if you let us know what you think, so please visit our Customer Experience page to find out more about how we have made this a successful and invaluable tool for our team and business as a whole.