Job Title: User Research - Data Team

Day Rate: up to £650 per day (inside IR35)

Location: Remote

Contract Length: 6 months

Send your CV to: cmullen@understandingrecruitment.co.uk

SC Clearance: BPSS - willing to undergo SC Clearance review

Understanding Recruitment are currently working in partnership with a government sector client in the recruitment of multiple User Researchers.

As a User Researcher you will help our clients teams develop a deep understanding of the people - citizens, businesses or government - who use their services.

You will also have experience of running user research as part of a user-centred design process and will have experience working on multidisciplinary digital teams and delivering products and services in agile environments.

Essential skills and experience:

• Understanding and experience of using a range of user research methods, knowing when to use them and how to apply them correctly
• Experience of applying a range of techniques for analysis of research data and synthesis of clear findings that colleagues can understand and use
• Ability to present research findings in compelling and innovative ways, making recommendations based on sound analysis
• Experience of working with colleagues to plan and do continuous user research in a multidisciplinary team
• Educated to degree level in a relevant subject, or equivalent level of experience of working at a similar level

What you'll do:

• Planning, designing and preparing a range of user research activities to support the design, development and continuous improvement of services
• Carrying out user research activities from recruiting participants and preparing discussion guides, to moderating user testing sessions
• Analysing research data to synthesise clear and actionable findings, and working closely with analytics colleagues to create a rich picture of user behaviour
• Confidently explaining user needs to colleagues, and acting as a persuasive advocate for those needs both within the team and the organisation at large
• Shaping research to facilitate delivery at pace, with a commitment to agile and continuous iterative development
• Working closely with product managers, designers and developers to turn user research findings into actions that lead to valuable products and services
• Completing literature reviews and other desk research to build and reinforce delivery teams' understanding of their problem space and user group(s)

If this contract sounds as if it could be a good fit for you, please apply or reach out to me on cmullen@understandingrecruitment.co.uk