City of London, London
£50000 - £70000 per annum + Bonus + Additional benefits
2 months ago
Technical Support Analyst (Trading, FIX, Shell-Scripting)
Salary - up to £70k + Bonus + Benefits
Technical Support Analyst (Trading, FIX, Shell-Scripting) - A Technical Support Analyst is required to join us, a leading global FinTech, and provide high-quality support services to our flagship sell-side trading platform. The Technical Support Analyst will proactively be involved in the entire support process, working with internal development and implementation teams to devise solutions to real-time issues.
We are offering the Technical Support Analyst:
- Complete ownership of problems that arise, amid close working relationships with internal departments and high-profile clients
- A technical working environment where you'll gain a comprehensive understanding of the underlying code and structure of our platform (C++, Linux, FIX, shell-scripting)
- Close relationships with our clients, including some of the world's largest hedge funds, investment banks and asset managers.
You, as the Technical Support Analyst, will interpret queries/issues for root cause analysis and liaise with our clients to manage their expectations and, where applicable, provide short-term workarounds.
The Technical Support Analyst can expect to further their financial software/trading knowledge in a technical role based in modern offices that look over the city of London.
Apply now for immediate consideration for this excellent Technical Support Analyst opportunity!
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