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Support Engineer (Cloud Kubernetes)

Support Engineer (Cloud Kubernetes)

  • Location

    London, England

  • Sector:

    DevOps, SRE & Cloud

  • Job type:

    Permanent

  • Salary:

    £80000.00 - £105000 per annum

  • Contact:

    James Beardon

  • Email:

    jbeardon@understandingrecruitment.co.uk

  • Job ref:

    BBBH11105_1644833854

  • Published:

    3 months ago

  • Expiry date:

    2022-02-21

  • Consultant:

    #

Support Engineer (Cloud Kubernetes)

We are seeking a Fully Remote Support Engineer with exposure to Linux and Cloud environments to join a Series E funded team at the centre of Ai data science innovation, helping global teams to further medical discovery, improve autonomous vehicle tech all the way through to improving music recommendation engines.

As a Cloud and Kubernetes focused Support Engineer, you will join a customer success and support engineering group, who work closely with customers to solve complex platform issues and urgent queries at a senior level. They are looking for those interested in working with container and cloud tech, MLOps and Linux environments but importantly, who love troubleshooting a range of challenges as their platform deploys to broad multi-cloud, Kubernetes, and open source tech environments.

The role will suit anyone from a strong customer facing background, with ability to diagnose and resolve complex production issues, and we are preferably looking for those who have supporting a complex product that is deployed into customer environments.

Skills required for the Support Engineer:

  • Technical knowledge which will include experience supporting Linux environments, exposure to cloud technologies (AWS, GCP or Azure) or container tooling (Kubernetes, Docker)
  • Demonstrable customer/client facing experience, preferably supporting a software product or platform to customers directly
  • Experience supporting complex environments and/or software products and any exposure to Data Science products would be beneficial but certainly not essential

Salary: £80,000 - £105,000 plus Stock and Benefits

Location: Permanent Full Remote with a London office if desired. No travel required!