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Product Support Analyst

Product Support Analyst

  • Location

    London, England

  • Sector:

    IT & Technology

  • Job type:

    Contract

  • Salary:

    £300.00 - £310.00 per day

  • Contact:

    Alexandra Martuccio

  • Email:

    alex@understandingrecruitment.co.uk

  • Job ref:

    BBBH9086_1615291567

  • Published:

    about 1 month ago

  • Duration:

    6-9 months

  • Expiry date:

    2021-03-16

  • Startdate:

    ASAP

  • Consultant:

    #

Product Support Analyst

Location: Remote/London

Duration: 6-9 months initial

Day Rate: £300 - £310 - Inside IR35

Product Support Analyst - We are actively looking for a Product Support Analyst to join a global automotive company for an initial 6-9 months. As the Product Support Analyst, you will be embedded into the Product team and be the voice of the customer.

The Product Support Analyst will monitor feedback from both generic inboxes and apps as well as liaise with multiple stakeholders within the UK, US and Asia. The Product Support Analyst will need to be able to work within a fast-paced environment and able to identify issues. This is an excellent opportunity for the Product Support Analyst to help make a difference.

Key Skills for the Product Support Analyst:

  • Previous Customer Support experience (within automotive industries, mobile app companies are ideal).
  • Good problem solver and trouble shooter.
  • Proactive and excellent organisational skills.
  • Previously worked within a fast-paced environment.
  • Excellent communication skills are vital.
  • Desirable to speak another European language fluently.

Product Support Analyst

Location: Remote/London

Duration: 6-9 months initial

Day Rate: £300 - £310 - inside IR35

Apply now for immediate consideration on this excellent opportunity!

Understanding Recruitment is acting as an employment agency for this vacancy. If you'd like to find out more, please contact Alexandra Martuccio at Understanding Recruitment.