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Platform Support Engineer (Cloud, Full Remote)

Platform Support Engineer (Cloud, Full Remote)

  • Location

    London, England

  • Sector:

    DevOps & Cloud

  • Job type:

    Permanent

  • Salary:

    £70000 - £105000 per annum + plus Stock and Benefits

  • Contact:

    Anna Lynch

  • Email:

    alynch@understandingrecruitment.co.uk

  • Job ref:

    ALTSE20_1603692112

  • Published:

    3 months ago

  • Expiry date:

    2020-11-02

  • Startdate:

    ASAP

  • Consultant:

    #

Platform Support Engineer (Cloud, Full Remote), up to £105,000, largely remote

We are seeking a Platform Support Engineer with exposure to Linux and Cloud environments to join a Series E funded team at the centre of data science innovation, helping global teams to further medical discovery, improve autonomous vehicle tech all the way through to improving music recommendation engines.

As a Platform Support Engineer, you will join an EMEA customer success and support engineering group, who work closely with customers to solve complex platform issues and urgent queries at a senior level. They are looking for those interested in working with container and cloud tech, Linux environments but importantly, who love troubleshooting a range of challenges as their platform deploys to broad multi-cloud, Kubernetes, and open source tech environments.

The role will suit anyone from a strong customer facing background, with ability to diagnose and resolve complex production issues, and we are preferably looking for those who have supporting a complex product that is deployed into customer environments.

Skills required for the Platform Support Engineer:

  • Technical knowledge which will include experience supporting Linux environments, exposure to cloud technologies (AWS, GCP or Azure) or container tooling (Kubernetes, Docker)
  • Demonstrable customer/client facing experience, preferably supporting a software product or platform to customers directly
  • Experience supporting complex environments and/or software products and any exposure to Data Science products would be beneficial but certainly not essential

Salary: £70,000 - £105,000 plus Stock and Benefits

Location: Permanent Full Remote with a London office if desired. No travel required!