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Junior Application Support Engineer

Junior Application Support Engineer

  • Location

    Luton, Bedfordshire

  • Sector:

    IT & Technology

  • Job type:

    Permanent

  • Salary:

    £20000.00 - £25000.00 per annum + Benefits

  • Contact:

    Emma Wilson

  • Email:

    ewilson@understandingrecruitment.co.uk

  • Job ref:

    BBBH6580_1560142968

  • Published:

    2 months ago

  • Expiry date:

    2019-06-17

  • Startdate:

    ASAP

  • Consultant:

    #

Junior Application Support Engineer

We have a new opportunity for a Junior Application Support Engineer to join a fast paced, cutting edge and innovative smart solutions company based in Luton during an exciting time of the organisation's development. They are renowned for providing bespoke and pioneering software solutions for retail, hospitality and commercial workplaces. The Junior Application Support Engineer will have the opportunity to provide 1st/2nd line support to a wide variety of customers and demonstrate your excellence in customer service.

The Junior Application Support Engineer will be responsible for managing a large volume of tickets in a time critical environment and collaborate closely with colleagues to escalate support issues as and when appropriate. As the Junior Application Support Engineer you should be able to work well under your own initiative and have a proactive attitude to work.

As the successful Junior Application Support Engineer you will be key in answering phone calls in a professional and polite manner whilst building relationships with our team members.

Key skills needed for the Junior Application Support Engineer:

  • Proven background within 1st/2nd line support or a recent degree in Computer Science/Engineering (or similar).
  • Hardware and software experience / knowledge.
  • Good understanding of Microsoft Office package (knowledge of HTML beneficial, but not essential).
  • Previous experience providing excellent customer service.
  • A passion for technology, with a drive to learn new skills and progress your career.
  • Excellent communicational skills.

This is a great opportunity for an intelligent and ambitious Junior Application Support Engineer to join a hugely successful company that always works with the latest, cutting-edge technology. It is an exciting time of growth and this role offers fantastic career progression and training opportunities for the right person.

Junior Application Support Engineer

Salary: £20,000 - £25,000 + benefits and excellent career opportunities!

Location:
Luton

Start Date: ASAP

Please apply immediately for consideration!

Understanding Recruitment is acting as an agency on behalf of this vacancy.