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Incident Manager

Incident Manager

  • Location

    Enfield, London

  • Sector:

    IT & Technology, Enfield Council

  • Job type:

    Permanent

  • Salary:

    £37000.00 - £47000.00 per annum + Excellent Benefits

  • Contact:

    Harry Sansom

  • Email:

    hsansom@understandingrecruitment.co.uk

  • Job ref:

    BBBH7391_1603026009

  • Published:

    12 days ago

  • Expiry date:

    2020-10-25

  • Startdate:

    ASAP

  • Consultant:

    #

Incident Manager

An excellent opportunity has arisen for an Incident Manager who has previous experience working with service owners to join Enfield Council. As the Incident Manager, you will be responsible for the define, develop, and deliver IT processes while building strong relationships with their third-party suppliers. Enfield Council are looking for an Incident Manager who has a wide range of skills and knowledge and can work to a wide variety of SLA's.

Understanding Recruitment are very excited to be partnering exclusively with Enfield Council, one of London's most vibrant and diverse boroughs. Supporting around 280,000 people they are a modernised local authority with a track record of innovation and quality, with the aim of ensuring first class customer service and effortless attention to every detail.

The IT function has always been highly regarded as a pioneer across the sector and it is now undergoing a transformation to realign its service and take the Council to new heights. Through the use of Cloud Technology, AI and innovative Digital Solutions Enfield Council is ensuring they continue to offer first class service to anyone that needs it!

Skills required for the Incident Manager are:

- Extensive knowledge of Incident Management
- Stakeholder management experience
- Experience of delivering IT processes
- Dealing and building relationships with 3rd Parties

Incident Manager / IT Processes / SLA's / 3rd Parties
Enfield council encourage flexible working and working from home. They are strong advocates of a good work-life balance. As the IT Security Manager, you will receive excellent benefits including pension.

Salary & Benefits: £37,000 - £47,000 + very generous holiday + generous pension + flexible working

Location: Enfield, London

Apply now for immediate consideration regarding this excellent opportunity!

Understanding Recruitment is acting as an employment agency for this vacancy.