Head of Service Operations

Head of Service Operations

  • Location

    London, England

  • Sector:

    Digital & Tech

  • Job type:


  • Salary:

    £60000.00 - £67521.00 per annum + Excellent Benefits

  • Contact:

    Harry Sansom

  • Email:


  • Job ref:

    HS LBL2_1643621676

  • Published:

    4 months ago

  • Expiry date:


  • Startdate:


  • Consultant:


Head of Service Operations

An exciting opportunity has arisen for a Head of Service Operations who is confident in managing all things Networks, business applications and Service Desk and well as programmes / projects to join The London Borough of Lambeth Council on a permanent basis based in Brixton London however they do offer hybrid working. Working for this Lambeth Council you will be reporting into the Assistant Director of Technology and be the vocal point for the technology department for all BAU responsibilities. It is vital that you have experience of managing a large team where you can drive the high standards expected of employees to provide support to the wider council. As the Head of Service Operations it is vital you have a wide range of technical knowledge to be able to lead the operations and support division forward.

As the Head of Service Operations you will need experience in managing a wide variety of stakeholders. While also being able to work with other Heads of to assist in project planning and budget management. It is essential to have experience and be certified within ITIL to be considered for this opportunity. You will be joining at a brilliant time as the council is leading the way of innovative technology driven solutions that will change how they operate and the constituents they serve.

Skills required for the Head of Service Operations are:

- Proven experience as a Head of Service Operations
- Management experience of a large team
- Wide range of technical knowledge including ITIL
- Proven Digital Service experience

Lambeth Council offer flexible working and working from home, they are strong advocates of a good work-life balance. As the Head of Service Operations, you will receive excellent benefits including an outstanding pension.

Salary & Benefits: £60,000 - £67,521 + Benefits

Location: Brixton, London (Hybrid working available)

Apply now for immediate consideration regarding this excellent opportunity!

Understanding Recruitment is acting as an employment agency for this vacancy.