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Graduate Support Technician

Graduate Support Technician

  • Location

    Newbury, Berkshire

  • Sector:

    IT & Technology

  • Job type:

    Permanent

  • Salary:

    £20000.00 - £25000.00 per annum + Benefits

  • Contact:

    Toby Irish

  • Email:

    toby@understandingrecruitment.co.uk

  • Job ref:

    BBBH7736_1581919350

  • Published:

    5 months ago

  • Expiry date:

    2020-02-24

  • Startdate:

    ASAP

Graduate Support Technician

Graduate Support Technician- A new opportunity has arisen for a Graduate Support Technician to join a leading FinTech company based in Newbury (Berkshire)! The role is perfect for someone who is keen to kick start their career in IT and work in a fun and fast faced environment.

As the successful Graduate Support Technician, you will be part of a collaborative support team and will be responsible for offering a support service to external customers who are using the company's software products. As well as provision of a service desk function for internal customers, including where resolver teams identify faults which need to be recorded and managed to completion.

Key skills required for the Graduate Support Technician:

  • Ideally someone who has done IT support before
  • Good customer service skills using email and telephone communication channels is essential
  • Ability to prioritise cases and maintain update schedules
  • A real passion for technology and the ability to pick up new skills quickly
  • Brilliant communication and interpersonal skills
  • Degree educated is desirable

This is an excellent opportunity for someone who is interested in IT and keen to begin an exciting career within one of the most cutting-edge fintech business's in the UK.

Salary: £20,000 + £25,000 + 10% Bonus + Outstanding company benefits

Location: Newbury, Berkshire

Please apply immediately if this position is of interest!
Understanding Recruitment is acting as an agency on behalf of this vacancy