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CX Programme Manager

CX Programme Manager

  • Location

    London, England

  • Sector:

    Digital & Tech

  • Job type:

    Contract

  • Salary:

    Up to £550 per day

  • Contact:

    Ross Britton

  • Email:

    rbritton@understandingrecruitment.co.uk

  • Job ref:

    BBBH11230_1653645097

  • Published:

    3 months ago

  • Duration:

    6 Months

  • Expiry date:

    2022-06-03

  • Startdate:

    ASAP

  • Consultant:

    #

CX Programme Manager - (Customer Experience)

Start date: ASAP

Location: Remote

Duration: 6-months

Day Rate: £550 Inside IR35

A unique opportunity for a Programme Manager who is highly experienced working within Customer Journey projects and delivery within programmes.

The Programme Manager will thrive in a fast paced environment and be responsible for supporting divisional strategy and process improvement. The Programme Manager will gain a deep understanding of functions and work with all critical stakeholders to drive process and Customer Experience improvements. The Programme Manager will be apart of a project which will focus on migration

You will be a strong leader and have the ability to facilitate and develop the team through continual improvements. If everything goes well within the contract there is an option to go permanent with a healthy salary and incredible benefits.

Experience Required

· 5+ years' experience as a Programme Manager (preferably in a Business Excellence team)

· Customer journey project experience - essential

· Exceptional communication & interpersonal skills

· Strategic leadership, process re-engineering experience, delivery

· Knowledge of Product lifecycles

· Customer Process mapping experience

· Strong team player!!!

Desirable

· Previous experience working as a Programme Manager within a Business Excellence team for a software company

CX Programme Manager - (Customer Experience)

Start date: ASAP

Location: Remote

Duration: 6-months

Day Rate: £550 Inside IR35

Apply now for immediate consideration on this excellent opportunity!

Understanding Recruitment is acting as an employment agency for this vacancy. If you'd like to find out more, please contact Ross Britton at Understanding Recruitment.