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Customer Experience Programme Manager

  • Location

    England

  • Sector:

    IT & Technology

  • Job type:

    Contract

  • Salary:

    Up to £750.00 per day

  • Contact:

    Alexandra Martuccio

  • Email:

    alex@understandingrecruitme...

  • Job ref:

    BBBH9835_1626798408

  • Published:

    5 days ago

  • Duration:

    6 months

  • Expiry date:

    2021-07-27

  • Startdate:

    ASAP

  • Consultant:

    Alexandra Martuccio

Customer Experience Programme Manager

Location: UK Remote

Duration: 6 months

Day Rate: £750 (Inside IR35)

Customer Experience Programme Manager - We are actively looking for a CX Programme Manager to join a renowned software company for an initial 6 months. As the CX Programme Manager you will build a CX programme to help influence insights to improve their customers' journey and experience.

The Customer Experience Programme Manager will need to have proven experience building multiple CX programs and service as the expert in best practices for CX. The CX Programme Manager will need to be able to influence stakeholders and have proven leadership for a number of large-scale complex, cross-functional projects with multiple stakeholders. This is an excellent opportunity for the Customer Experience Programme Manager to make a difference to a company's customer journey.

Key Skills for the Customer Experience Programme Manager:

  • Proven experience building and deploying multiple CX programs.
  • Solid Stakeholder management.
  • Worked within a Software business.
  • Proven leadership for a number of large-scale complex, cross-functional projects.
  • Excellent communication skills.
  • Must be able to operate through a FCSA Approved Umbrella Company.

Customer Experience Programme Manager

Location: UK Remote

Duration: 6 months

Day Rate: £750 (Inside IR35)

Apply now for immediate consideration on this excellent opportunity!

Understanding Recruitment is acting as an employment agency for this vacancy. If you'd like to find out more, please contact Alexandra Martuccio at Understanding Recruitment.