CRM Business Analyst

CRM Business Analyst

  • Location

    London, England

  • Sector:

    IT & Technology, Data, Charity

  • Job type:


  • Salary:

    £45000 - £48000 per annum + Excellent Benefits

  • Contact:

    Harry Sansom

  • Email:


  • Job ref:


  • Published:

    about 2 months ago

  • Expiry date:


  • Startdate:


  • Consultant:


CRM Business Analyst

Understanding Recruitment are delighted to announce we are now working in partnership with London's Air Ambulance on a very exciting CRM Business Analyst vacancy, as they look to embark on a large-scale transformation. Having celebrated their 30 year anniversary in 2019 London's Air Ambulance have treated over 40,000 people to date with over 1500 people treated last year.

London's Air Ambulance are looking for an experienced CRM Business Analyst who can drive and deliver a new supporter CRM system that is in line with their supporter and fundraising goals. You will be responsible for the requirement gathering, leading workshops, and documentation and supplier selection of the implementation of new CRM.

This is a brilliant opportunity for an experienced CRM Business Analyst to lead on a very exciting project with the help of the CRM Project Manager. You are joining at the initial conception of the project and you will see it through till the end. You will get to work with stakeholders cross the business and play a key role in the delivery of the CRM.

Skills required for the CRM Business Analyst:
- Strong & proven Business Analysis experience
- experience of data migrations
- Strong focus on requirement gathering
- Experience working within the charity or NFP sector is preferred but not essential
- Confident communicator who is able to deal with a wide range of stakeholders

CRM Business Analyst / CRM / Salesforce / Dynamics / Raisers Edge / Data Migration

Location: Aldgate, Central London (Working remotely until normality is resumed then from home 1-2 days per week)

Salary: £48,000 + Brilliant benefits (note this role will initially be on a 12 month FTC)

Apply now for immediate consideration regarding this excellent opportunity!

Understanding Recruitment is acting as an employment agency for this vacancy.