CRM Business Analyst

CRM Business Analyst

  • Location

    London, England

  • Sector:

    IT & Technology, Data, Charity

  • Job type:


  • Salary:

    £35000 - £40000 per annum + Excellent Benefits

  • Contact:

    Harry Sansom

  • Email:


  • Job ref:


  • Published:

    7 months ago

  • Expiry date:


  • Startdate:


  • Consultant:


Business Analyst - CRM

Understanding Recruitment are delighted to announce we are now working in partnership with the London Air Ambulance on a very exciting CRM Business Analyst vacancy, as they look to embark on a large-scale transformation. Having celebrated 30 years since being founded in 2019 The London Air Ambulance have saved the lives of over 40,000 people to date with over 1500 people saved last year.

The London Air Ambulance are looking for an experienced Business Analyst who can drive and deliver a new supporter CRM system that is in line with their supporter and fundraising goals. You will be responsible for the requirement gathering, leading workshops, and documentation and supplier selection of the implementation of new CRM.

This is a brilliant opportunity for an experienced Business Analyst to lead on a very exciting project with the help of the Lead Project Manager you are joining at the initial conception of the project and you will see it through till the end. You will get to work with stakeholders cross the business and play a key role in the delivery of the CRM.

Skills required for the Business Analyst - CRM:

- Strong & proven Business Analysis experience
- experience in leading a CRM implementation
- Strong focus on change management
- Experience working within the charity or NFP sector
- Experience in gathering requirements from senior stakeholders

Business Analyst / CRM / Salesforce / Dynamics / Raisers Edge

Aldgate, Central London (Working remotely until normality is resumed the from home 2-3 days per week)

£40,000 + Brilliant benefits (note this role will initially be on a 12 month FTC)

Apply now for immediate consideration regarding this excellent opportunity!

Understanding Recruitment is acting as an employment agency for this vacancy.