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Business Support Analyst

Business Support Analyst

  • Location

    Borehamwood, Hertfordshire

  • Sector:

    Charity

  • Job type:

    Permanent

  • Salary:

    £18000 - £22000 per annum + Bonus

  • Contact:

    Harry Granados

  • Email:

    hgranados@understandingrecruitment.co.uk

  • Job ref:

    BBBH7442_1574178907

  • Published:

    18 days ago

  • Expiry date:

    2019-11-26

  • Startdate:

    ASAP

  • Consultant:

    #

IT Support Analyst

A brand new and exciting role has arisen for an IT Support Analyst to work within a tight-knit team delivering a first class technical support to both their Head Office and 100+ Nationwide stores (based in Borehamwood, Hertfordshire). You will have previous experience in 1st line support, strong skills and knowledge around all thing's IT support, and be confident identifying and resolving issues relating to; Windows 10, Microsoft Office, TCP/IP Networking, and other general IT issues.

As the IT Support Analyst, you will help provide support for all systems providing expert knowledge where possible and acting as the 1st line support for the head office and nationwide stores. The team are passionate about delivering a high level of customer service so strong communication skills are vital. In return, excellent training and support is at the core of this business and the IT team is given an annual development budget to be used on your self-development, investing in training courses, webinars, events ect. to help you enhance your skillset.

Skills required for the IT Support Analyst:

  • Proven background within IT technical support
  • Knowledge of Active Directory and ideally Space Manager
  • Previous experience of working within the retail, wholesale or distribution sector.
  • A passion for technology, with a keenness to learn new skills and progress your career
  • Able to occasionally work evenings and weekends.

This is a great opportunity for an intelligent and ambitious IT Support Analyst to join a hugely successful organisation, with opportunities to progress your career and further your knowledge and skillset.

IT Support Analyst / 2nd line Support Analyst / Service Desk Support Analyst / 1st Line / 2nd Line

Salary: £22,000 + Bonus + Benefits

Location: Borehamwood, London

Start Date: ASAP