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Application Support Analyst

Application Support Analyst

  • Location

    Hemel Hempstead, Hertfordshire

  • Sector:

    IT & Technology

  • Job type:

    Permanent

  • Salary:

    £30000.00 - £35000.00 per annum + bonus + benefits

  • Contact:

    Nicola Parker

  • Email:

    nicola@understandingrecruitment.co.uk

  • Job ref:

    BBBH6514_1557244143

  • Published:

    16 days ago

  • Expiry date:

    2019-05-14

  • Startdate:

    ASAP

  • Consultant:

    #

Application Support Analyst

Application Support Analyst - A brand new career opportunity has just become available for a forward-thinking Application Support Analyst to join a hugely successful, market-leading company based at their impressive Head Offices in Hemel Hempstead, Hertfordshire. As the Application Support Analyst, you'll be joining during a period of on-going expansion for a £billion turnover organisation and will join a hugely skilled, close-knit team in a vibrant and friendly office.

The successful Application Support Analyst will work to support mission critical bespoke web-based and Ecommerce applications, supporting all aspects of the application stack, resolving incidents and maintain the application tier, operating system and database environments. The Application Support Analyst will support internal users with queries and issues and will therefore have to show strong internal customer management skills, also being involved in other ad hoc project work.

Skills needed for the Application Support Analyst role:

  • Previous experience in a customer facing technical support role within an ITIL environment.
  • Knowledge in some of the following areas would be beneficial (but not essential as great training will be given) - IIS, Linux, Windows Server, VMware, Traffic Management, Azure Cloud.
  • A keenness to learn the above technology with an enthusiastic and pro-active approach.
  • Excellent communicational skills both written & verbal.

***There is an on-call rota in place where by you'll be on call for 1 week every 8 weeks (working from home)***

Application Support Analyst - Windows Server, IIS, .Net, Linux, VMware, Azure, Cloud, Traffic Management

Salary: £30,000 - £35,000 + up to 10% bonus & excellent benefits
Location: Hemel Hempstead, Hertfordshire.

Apply now for further information on this excellent opportunity.

Understanding Recruitment is acting as an Employment Agency in relation to this vacancy.