3rd Line Support Engineer - SCCM

3rd Line Support Engineer - SCCM

  • Location

    Hemel Hempstead, Hertfordshire

  • Sector:

    Digital & Tech

  • Job type:


  • Salary:

    £35000.00 - £40000.00 per annum + bonus, benefits

  • Contact:

    Nicola Parker

  • Email:


  • Job ref:


  • Published:

    3 months ago

  • Expiry date:


  • Startdate:


  • Consultant:


3rd Line Support Engineer - SCCM

We are seeking a 3rd Line Support Engineer with strong SCCM skills to join a top 20 "Sunday Times' Best Companies for work for". Based in Hemel Hempstead (3 days a week in the office, 2 days from home), you will join a Desktop Team of 10 people, and provide 3rd line support to a large and varied user base.

Alongside the troubleshooting and incident resolution duties, this is a good opportunity for someone with strong SCCM skills to also get involved in a variety of projects (configurations, patching, Intune development, new security tools etc.).

Skills and experience required for the SCCM 3rd Line Support Engineer:

  • Strong experience with client management tools, especially SCCM (Endpoint Manager)
  • Experience of using SCCM for application packaging and deployment, as well as image building and deployment
  • Troubleshooting skills at 3rd line with client and server operating systems
  • Group Policy experience, with ideally the ability to read and write PowerShell scripts
  • Solid experience with the MS stack (MS365, Teams, OneDrive)
  • Any knowledge with O365, Azure AD, Active Directory, Exchange would be advantageous
  • Any working knowledge of networking would also be nice to have (LAN, WAN, VPN etc.)
  • Knowledge of ITIL preferred
  • Flexibility to participate in a 1/7 on-call shift Rota
  • Happy to occasionally travel to other sites (this won't be often)

This is a good chance for a 3rd Line Support Engineer with good SCCM skills to join a fantastic company who genuinely look after their staff and offer some exciting work to get involved in!

Location: Hemel Hempstead (3 days in the office, 2 days from home each week)
Salary: £35,000 - £40,000 + 10% bonus, 22 days holiday + bank holiday (rises to 25 days after 2 years), pension

Please apply now!
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