2nd Line Support Engineer

2nd Line Support Engineer

  • Location

    Oxford, Oxfordshire

  • Sector:

    IT & Technology

  • Job type:


  • Salary:

    £25000.00 - £35000.00 per annum + Benefits

  • Contact:

    Aliyah Ahmed

  • Email:


  • Job ref:


  • Published:

    7 months ago

  • Expiry date:


  • Startdate:


  • Consultant:


IT Support Engineer

IT Support Engineer - A new and exciting opportunity has opened up for a IT Support Engineer to join an impressively innovative company that changes lives based in Oxford, at a time of exciting and rapid company growth! This IT Support Engineer role is perfect for someone with strong a solid background within 1st line desktop support as well as experience in 2nd Line Administration, Linux administration and experience working in a Mac and Windows Support function.

As the successful IT Support Engineer, you will bring your IT Support expertise to a thriving growing business, helping a small IT team meet a wide remit of IT Service needs within a thriving environment.

As a IT Support Engineer, you will play a key role in a dynamic IT team, acting as a first point of contact for staff and IT, covering support tickets, asset tracking, hardware and software installations and upgrades whilst championing process improvement, automation and the adoption of new tech.

Essential skills and experience required for the IT Support Engineer:

  • Solid background within 1st line desktop & remote support
  • Experience in 2nd Line Administration and Support
  • Worked in both a Windows and MAC environment
  • Exceptional verbal and written communication skills

This is an exciting opportunity to join one of the most innovative and cutting-edge companies in the UK and work with great autonomy and responsibilities that help change lives!

Salary: Up to £35k (depending on experience) + Excellent company benefits

Key benefits include: Great share option scheme - Private health care - 5% Pension plan - 25 days holiday + bank holidays - Work from home options - Free gym membership - and more

Location: Oxford

Apply now for immediate consideration!
Understanding Recruitment is acting as an agency on behalf of this vacancy