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1st Line Support Analyst

1st Line Support Analyst

  • Location

    Essex, England

  • Sector:

    IT & Technology

  • Job type:

    Permanent

  • Salary:

    £19000 - £20000 per annum + Excellent benefits

  • Contact:

    Jordan Beeson

  • Email:

    jbeeson@understandingrecruitment.co.uk

  • Job ref:

    BBBH1007378_1631451607

  • Published:

    9 days ago

  • Expiry date:

    2021-09-19

  • Startdate:

    ASAP

  • Consultant:

    #

1st Line Support Analyst

A brand new position has arisen for a 1st Line Support Analyst to join an internationally recognised education software company in Chelmsford, Essex. This is a great opportunity for an ambitious 1st line support analyst to learn new technologies and develop their career at a fantastic organisation.

The 1st Line Support Analyst will be expected to provide 1st class customer service via incoming phone calls, e-mails and through a customer facing portal. As a 1st Line Support Analyst, you will need to have experience working with Windows servers and Office 365. In this role the 1st Line Support Analyst will be working in collaboration with 2nd line teams providing an excellent opportunity for career growth.


Skills required for the 1st Line support Analyst are:

- Brilliant communication skills, both written and verbal
- Strong knowledge of Windows server and Office 365
- An eagerness to learn and develop new skills

1st Line Support Analyst / 1st Line Service Desk Analyst / Office 365 / Windows


Salary: £19,000-£20,000 per year

Location: Chelmsford, Essex

Apply now for immediate consideration regarding this excellent opportunity!

Understanding Recruitment is acting as an employment agency for this vacancy